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The CB Shack

About Us

Store Opening Hours

  • Monday: 9am - 7pm
  • Tuesday: 9am - 7pm
  • Wednesday: 9am - 7pm
  • Thursday: 9am - 7pm
  • Friday: 9am - 4pm
  • Saturday: Closed
  • Sunday: Closed
  • Last entry is 10 minutes before closing.

 

The Shop
The CB Shack is one of the largest independent CB radio and truck accessory stores in the UK.
It is based inside Poplar 2000 Services, a modern, purpose-built truck stop with a capacity for over 400 trucks.
The shop has been in it`s present location since 1994 when the whole site first opened, since then it`s gone from strength to strength and is now one of the most popular stops along the M6 for thousands of lorry drivers.
We are a proud member of the Forum of Private Business.

The Proprietors
The CB Shack is owned and run by Cliff and Jill Patten.
Cliff has been in the CB business for over 35 years, he is a qualified radio engineer, and has also held a Class "A" Amateur Radio licence for over 25 years. He holds various radio licences including Aviation RT and a G9 Development and testing licence. He has been involved in product development with major CB manufacturers including Cobra.
He became interested in CB when the first few sets trickled in from the `States many years ago, the hobby became a business, and the rest, as they say is history.
Over the years Cliff has made numerous TV and Radio appearances on the subject, (recently on BBC news,) and in the `70s he put in many hours of work to "pursuade" the Government to legalise CB Radio in the UK
Jill has been involved in the business for many years, but joined the company full time when it moved to Lymm, bringing her considerable retail knowledge and flair to the business.

The Staff
All of our staff are family, this ensures that the person who deals with you has a real interest in looking after you.
They deal with thousands of HGV drivers a week, and know the business inside out - If you need advice, this is the place to come! 
We also operate a fully-equipped modern workshop, so if you are unlucky enough to have a problem with your CB or electrical accessory we have the capability to sort it out quickly.

Key Contacts

  • Cliff Patten - Partner, Engineer, Accounts.
  • Jill Patten - Partner, Stock control.
  • Mark Patten - Purchasing and Stock Control Manager
  • Ste Patten - Shop Manager
  • Andy Bilsborrow - Truck accessory specialist
  • Diane Bilsborrow - Retail Manager. 

How to contact us
There is an e-mail contact form, list of key contacts, address, phone and fax numbers in the "Contact Us" section. 

Our Service
Simply, we aim to treat people the way we would like to be treated.
We are fair and honest in our dealings with our suppliers and customers, Ours is a family business, not some faceless corporation with dozens of outlets, so you won`t have to search in the small print just to find our phone number!
We are not just another Internet shop that simply "Moves boxes," we have been in the Truck accessory retail business a LONG time, so we talk your language and are always happy to give free advice. 
And we promise we will NEVER get one of those annoying phone systems.... Press 1 for sales, press 2 for service, press 3 to be cut off....

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Recycle your old electricals with us!
We’re pleased to offer our customers free recycling on all household electrical items.
Unwanted electrical equipment is the UKs fastest growing type of waste, and sending it to landfill causes lead and other toxins can leak out and cause soil and water contamination, harming wildlife and human health.
Fortunately, many electrical items can now be repaired or recycled. That’s why we’re offering free recycling on a like for like basis – so when you buy a new item from us, we will make sure your old model is taken care of.
Simply post in or bring in to our store at Lymm Services, (WA13 0SP) your old item after you have received your new one. (Note: the item you send in must be an equivalent to what you have bought, i.e you cant send in your old toaster because you bought a sat nav from us. ;D )

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If you’re not sure whether your electrical item can be recycled, have a look for the crossed‐out wheelie bin symbol on the packaging, or on the item itself. If the symbol appears on the replacement item, this is also an indication that the old model should be recycled.

The Directive The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of waste electricals. In the UK, that means retailers like us must offer all customers buying new equipment free take‐back for their old electricals.

Find out more For more information on recycling electricals go to Recycle Now